FAQ

Custom Order Timeline:

Customs usually have a 6–12 week turnaround before shipping. Timelines may vary depending on the complexity of your design and my current workload.

Custom Order Deposit & Pricing:

Custom jewelry commissions begin with an $500 non-refundable deposit. This deposit covers your initial consultation and the development of your custom design concepts. The full $500 will be applied toward the final cost of your piece. Your custom order is officially confirmed once the $500 non-refundable deposit has been received. This allows me to dedicate time to your consultation, design concepts, and the creation of your one-of-a-kind piece.

Additional costs beyond the initial deposit will depend on several factors, including:

  • The overall style, complexity of your design and craftsmanship involved

  • Your choice of gemstones and/or diamonds

  • Current stone removal from an existing heirloom piece

  • The current market price of gold and silver at the time of your order

*If you're interested in customizing one of my existing designs with a specific gemstone, rather than creating a completely new piece from scratch, the price will remain the same as the original design, with the additional cost of your selected gemstone.

How do I inquire?

To make a custom order request, click here to fill out the contact form. I will respond as promptly as possible!

I'm allergic to nickel. What type of metal do you use?

All of the metals I use are nickel-free. For earrings, I also offer 925 sterling silver, 14k gold-filled, and solid gold ear wires and posts. These options will be listed on each product page.

Developing a green hue on your skin from wearing rings is not an allergic reaction and is very common, especially with metals that contain copper.

What do I do if I develop a green hue on my skin?

Bronze, silver, and gold contain copper that may leave a green hue on your skin after wear. This reaction is harmless and is not an allergic response. The discoloration occurs when copper reacts with moisture and your skin’s natural pH.

Your skin’s pH can fluctuate due to factors such as hormones, hydration levels, and stress. This means you might notice a green hue one day, only for it to disappear the next. While it can be aesthetically inconvenient, the discoloration itself is harmless. Copper has also been used in jewelry for centuries, and some people wear copper rings and bracelets in hopes of easing arthritis symptoms.

To minimize the green hue, keeping your jewelry dry is your best friend! Even moisture from sweat can contribute to discoloration, so keeping your jewelry as dry as possible can make a big difference. You can also apply a thin layer of clear nail polish to the inside of your rings, avoiding any gemstones. This creates a barrier between the metal and your skin.

Follow our care guide to keep your jewelry shiny and your skin green free. Care Guide

How do I take care of my jewelry and keep it looking good?

Please read our Care Guide !

Do you accept returns or exchanges?

I do not accept returns or refunds. Please keep in mind that most orders are made to order just for you. Being a small business, we cannot afford to make two orders for the price of one, therefore all sales are final. Each piece is individually made, so please be sure you love the piece before purchasing. Items/designs will vary due to the nature of being handmade and won’t always be identical to the listing image. If you’re unhappy with your purchase, please reach out to me. I’m happy to consider exceptions on a case-by-case basis for store credit or an exchange. Shipping costs for an exchange or price differences will be covered by the customer unless an error was made on my part.